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These member resources and services are designed to help support you on the journey to your best health.
Attention: Surest plans do not include the member benefits described below. See your Surest employer site for your benefits.
With 24/7 Virtual Visits, you can connect to a Designated Virtual Visit Provider by phone or video* — for $0 cost — using myuhc.com® or the UnitedHealthcare® app. These Virtual Visit providers are part of a select group of network doctors focused on providing quality virtual care when you need it. They can treat a wide range of health conditions, from flu and pinkeye to migraines and more, and can even prescribe medication** as needed. Since 24/7 Virtual Visits can treat many of the same conditions as an ER or urgent care, so it may be a good option to use as an alternative — particularly in times when your primary care provider isn’t available.
Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:
Available Monday through Friday during business hours, Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.
Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.
Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:
The information and therapeutic approaches in this article are provided for informational and/or educational purposes only. They are not meant to be used in place of professional clinical consultations for individual health needs. Certain treatments may not be covered in some benefit plans. Check your health plan regarding your coverage of services.
Reaching out may be hard —especially if you might not want anyone to know you’re hurting. From the privacy of home and the convenience of your mobile device* or computer, you can receive caring support from a licensed therapist.
Designed to help treat conditions like ADD/ADHD, anxiety, mental health disorders, addiction, and depression, virtual therapy offers confidential counseling and includes:
Once your coverage is effective, be sure to register on myuhc.com or call the number on your health plan ID card.
A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.
Have fun and get healthier with Rally®, a digital experience that’s designed to help you achieve your health goals — from being more active to eating better — and reward you along the way. When you join Rally, you’ll:
With Rally, healthier living has its rewards. Get started as soon as your coverage begins by logging into myuhc.com.
Making decisions about your health can be stressful, whether you’re trying to choose between treatment options or understand a diagnosis. Our Second Opinion service can help you make informed decisions by providing convenient access to personalized consultations with leading board-certified medical experts by phone or video.
Through 2nd.MD Second Opinion service, you'll have:
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