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Welcome Lowe's Associates

Lowe's Companies is pleased to offer part-time associates a new health plan,  the Lowe's Part-Time Virtual+ Plan from UnitedHealthcare. 

If you see the doctor occasionally — for things like annual checkups or minor illnesses — this limited medical plan* may work well for you and your eligible dependents. Designed to be cost-effective, the plan offers coverage for routine health care needs, including office visits to primary care physicians and specialists, and urgent care visits.

Learn more by using this website and reviewing your enrollment brochure here.

Ready to enroll? Select your benefits at mylowesbenefits.com.

2024 Lowe's Part-Time Virtual+ Plan

  • “First-dollar” benefits — you won’t have to pay upfront deductibles or back-end coinsurance so benefits are effective immediately
  • Includes $0 copays for unlimited HealthiestYou virtual care, $0 copayments for unlimited Employee Assistance Program visits, Optum Perks™ pharmacy discount card, price transparency tools, Rally® health and wellness digital tools, and the UnitedHealthcare Discount Marketplace
  • Have access to UnitedHealthcare’s nationwide Choice provider network 
  • Meets health reform requirements — no pre-existing condition exclusions, no annual or lifetime dollar limits and $0 copayments for preventive services
  • Covers a number of Essential Health Benefits, subject to certain limits* — the plan does not provide comprehensive major medical coverage
  • Includes UnitedHealthcare Limited Pharmacy benefits 

Learn more about the benefits of a plan with UnitedHealthcare

Digital tools

Stay connected at home or on the go with online resources to access and manage your benefits.

Learn about our digital tools

Resources for healthier living

Get access to personal services and clinical support - whether you're simply looking for information or are trying to manage a health condition.

Learn about managing your care

Enrollment support

  • General questions: Lowe’s HR Benefits Service Center, 1-844-HRLOWES (475-6937) 
  • Lowe's Part-Time Virtual+ Plan: UnitedHealthcare Service Center, 1-763-957-7376, Monday - Sunday, 7 a.m. - 7 p.m. CT
  • To enroll for benefits: mylowesbenefits.com

Transferring care

If you are new to UnitedHealthcare, there’s some important information and steps to consider before your plan goes into effect.

To help make your care transfer experience easier, start with this checklist of considerations:

  • Fill all open prescriptions with your current provider prior to your plan’s start date
  • Initiate a transfer of your prescriptions to a new network pharmacy if necessary
  • If switching providers, request a transfer of medical records prior to your start date
  • Consider whether you’ll need to continue active treatment for a chronic or acute condition

To learn more about eligible conditions as you transfer care, please visit this page to find the appropriate Transition of Care form.

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Get a head start

As soon as you select a UnitedHealthcare health plan, sign up to get good-to-know information about your plan sent right to your inbox – even before your plan begins.

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*Some benefits may not be available in all states

You must use a network provider for your plan to cover your plan benefits, except for medically necessary emergency care, or as otherwise required by law

HealthiestYou is not health insurance. HealthiestYou is designed to complement, and not replace, the care you receive from your primary care physician. HealthiestYou physicians are an independent network of doctors who advise, diagnose, and prescribe at their own discretion. HealthiestYou physicians provide cross coverage and operate subject to state regulations. Physicians in the independent network do not prescribe DEA controlled substances, non- therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. HealthiestYou does not guarantee that a prescription will be written. Services may vary by state. HealthiestYou by Teladoc® and UnitedHealthcare are not affiliated and each entity is responsible for its own contractual and financial obligations.

The material provided through the Employee Assistance Program (EAP) is for informational purposes only. EAP staff cannot diagnose problems or suggest treatment. EAP is not a substitute for your doctor’s care. Employees are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. EAP is not an insurance program and may be discontinued at any time. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

Certain preventive care items and services, including immunizations, are provided as specified by applicable law, including the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan, and some plans may require copayments, coinsurance or deductibles for these benefits. Always review your benefit plan documents to determine your specific coverage details.

This plan has exclusions, limitations and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, contact your company or UnitedHealthcare. Please review your plan details in your Summary of Benefit Coverage (SBC) document carefully to be sure the plan is right for your needs.

Administrative services provided by United HealthCare Services. Inc. and UnitedHealthcare Service LLC in NY, or their affiliates. Noninsurance services are offered only on specific lines of coverage and are not insurance. These services may be modified or terminated at any time, may be available in all states and may vary depending on state laws and regulations. Not available in New York or Washington.