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Here for health, here to help

When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you've got a support team you can chat with.

Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Get the most out of your benefits

After you enroll and receive your new member materials, you’ll be able to access a personalized website 24/7. Built to help you manage your plan and care, you can use this site to understand your benefits and the financial impact of care decsions, find a network provider, view claim details and balances, see your health plan ID card and more.

Once you become a plan member, be sure to register to take advantage of 24/7 access to your benefit information at flexwork.uhc.com.

All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.

Get more from your health plan

These member resources and services are designed to help support you on the journey to your best health.

Healthier living resources

Unlimited virtual visits with a doctor 24/7

Video chat with a doctor from virtually anywhere. Doctors can diagnose a wide range of nonemergency medical conditions, provide care plans and even provide prescriptions, if needed.*

To receive services after you enroll, register by logging in to healthiestyou.com or by calling 1-866-703-1259.  

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* Data rates may apply. Certain prescriptions may not be available, and other restrictions may apply. 

HealthiestYou is not health insurance. HealthiestYou is designed to complement, and not replace, the care you receive from your primary care physician. HealthiestYou physicians are an independent network of doctors who advise, diagnose, and prescribe at their own discretion. HealthiestYou physicians provide cross coverage and operate subject to state regulations. Physicians in the independent network do not prescribe DEA controlled substances, non- therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. HealthiestYou does not guarantee that a prescription will be written. Services may vary by state. HealthiestYou by Teladoc® and UnitedHealthcare are not affiliated and each entity is responsible for its own contractual and financial obligations.

24/7 Virtual Visits phone and video chat with a doctor are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations or for all members. Check your benefit plan to determine if these services are available. 

It helps to have someone to talk to

Our Employee Assistance Program (EAP) offers access to personalized support, resources and no-cost referrals. It’s confidential one-on-one help from a master's-level specialist.

EAP helps you and your family with a range of issues, including: 

  • Address depression, stress, anxiety or substance use issues 
  • Improve relationships at home or work 
  • Work through emotional issues or grief 
  • Get legal or financial assistance 
  • Find support for child and elder care services 

EAP coordinators are available 24/7 for confidential conversations and referrals. 

Employee assistance program

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The material provided through the Employee Assistance Program (EAP) is for informational purposes only. EAP staff cannot diagnose problems or suggest treatment. EAP is not a substitute for your doctor’s care. Employees are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. EAP is not an insurance program and may be discontinued at any time. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

Have fun, get healthier

Have fun and get healthier with Rally®, a digital experience that’s designed to help you achieve your health goals — from being more active to eating better — and reward you along the way.  When you join Rally, you’ll:

  • Take a health survey and use your results to set goals
  • Get personalized recommendations to build healthier habits
  • Earn Rally Coins that you can use for a chance to win rewards

Rally Health® provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor's care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your responses will be kept confidential in accordance with the law and will only be used to provide health and wellness recommendations or conduct other plan activities.

Optum Perks™ Pharmacy Discount Card

Optum Perks™ is a pharmacy savings program that can help you save on medications which may not be covered by your pharmacy plan. Take advantage of discounts on most FDA-approved medications.

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UnitedHealthcare Discount Marketplace

With the UnitedHealthcare Discount Program, you can take advantage of members-only savings on a wide range of health products and services.

Once you become a plan member, learn more at flexwork.uhc.com.

Hearing discounts

UnitedHealthcare Hearing offers access to hundreds of name-brand and private-label hearing aids at significant savings. You’ll also get convenient ordering options and personalized care.

UnitedHealthcare Hearing is provided through UnitedHealthcare, offered to existing members of certain products underwritten or provided by UnitedHealthcare Insurance Company or its affiliates to provide specific hearing aid discounts. This is not an insurance nor managed care product, and fees or charges for services in excess of those defined in program materials are the member’s responsibility. UnitedHealthcare does not endorse nor guarantee hearing aid products/services available through the hearing program. This program may not be available in all states or for all group sizes. Components subject to change.

Administrative services provided by United HealthCare Services, Inc. and  UnitedHealthcare Service LLC in NY, or their affiliates.  Noninsurance services are offered only on specific lines of coverage and are not insurance. These services may be modified or terminated at any time, may not be available in all states and may vary depending on state laws and regulations. Not available in New York and Washington.